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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Chafee

Scott Chafee

November 27, 2024

5  out of  5
rating by Scott Chafee
"I submitted a web form, and Josh in the Amanda Thompson office was back to me the very next day. He took care of my insurance need in short order. I think I made a good decision contacting this office."
We responded:
"Scott, thank you for your wonderful review! I'm happy Josh was able to assist you promptly and efficiently. It's great to know you felt confident in choosing our office. If you have any further needs or questions, we're always here to help!"
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Kenneth Lewis

November 25, 2024

5  out of  5
rating by Kenneth Lewis
"Miss Thompsons office was on the phone as much as I was when my wife was hit by another state farm client helping me to make sure everything went smoothly I was about to change insurance companies but her office was on top of any questions I had that no one else would answer for me they are very dependable and trustworthy"
We responded:
"Kenneth, thank you so much for your kind words! I'm glad our office could assist you during such a stressful time. It's wonderful to know that we could provide the dependable service you needed. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!"
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marie Mitchell

November 18, 2024

5  out of  5
rating by marie Mitchell
"I dealt the Josh Troyer today. What a pleasure it was to work with him. I bundled both my house and car. He was very knowledgeable and helpful."
We responded:
"Marie, thank you for sharing your experience! I'm glad to hear that Josh was able to assist you with bundling your house and car insurance. His knowledge and helpfulness are truly valued in our office. If you have any further questions or need assistance in the future, we're here to help. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
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Jacqueline Gordon

November 15, 2024

5  out of  5
rating by Jacqueline Gordon
"Everyone is Great. They are so helpful."
We responded:
"Jacqueline, thank you for your wonderful review! I'm glad to hear that you found our team so helpful. We always strive to provide the best service possible. If you ever need anything else, don't hesitate to reach out. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
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Ingrid Belue

October 1, 2024

5  out of  5
rating by Ingrid Belue
"The Staff was very professional and prompt with handling my Insurance needs. They were able to get me a lower discount with the bundle deal. Keep up the amazing work 👍"
We responded:
"Thank you, Ingrid, for your positive feedback! We're pleased to hear that our team provided you with professional and prompt service. We're grateful for the opportunity to assist you with your insurance needs and look forward to helping you in the future! Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
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Jen Baker

September 25, 2024

5  out of  5
rating by Jen Baker
"I have been with State Farm for many, many years and have always had great service. The team at the Belton office have gone above and beyond with information and reviews of my policies and needs to be sure we are getting the coverage we need at a cost that is comfortable for us. I would highly recommend this team."
We responded:
"Jen, thank you so much for your kind words and for being a loyal State Farm customer for so many years! I'm glad to hear that our team at the Belton office has been able to provide you with the information and reviews you need to ensure your coverage is both adequate and affordable. Your recommendation means a lot to us. If you ever have any further questions or need assistance, we're here to help! - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
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Kayla

September 18, 2024

5  out of  5
rating by Kayla
"Courtney was very very helpful in helping transition from allstate to state farm she was very patient and answered all my questions even the crazy ones lol and I know she got me the best quote"
We responded:
"Kayla, thank you for your wonderful review! I'm happy to hear that Courtney was able to assist you with your transition from Allstate to State Farm. Her patience and thoroughness in answering all your questions, even the quirky ones, truly reflect our commitment to providing the best service. We're grateful to have her on our team. If you need any further assistance or have more questions, feel free to reach out anytime! - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
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Priscilla Bordelon

September 14, 2024

5  out of  5
rating by Priscilla Bordelon
"Josh was as absolute great help! He went above and beyond to get me the coverage I need at a very good price and alot cheaper then my old insurance company. Plus helped me cancel my previous policy with old company. He was very kind, helpful and patient. I am very grateful and appreciate him for helping me with all my questions and concerns. Thank you so much Josh!!"
We responded:
"Hi Priscilla, Josh is indeed a valuable part of our team, and I'm glad he could assist you so effectively. It's wonderful to know he helped you find the right coverage at a better price and assisted with canceling your previous policy. Your appreciation for his kindness, patience, and helpfulness means a lot to us. If you have any more questions or need further assistance, our office is always here for you. Thank you for your kind words! - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
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Robert Burnish

September 13, 2024

5  out of  5
rating by Robert Burnish
"Great service, Courtney and crew are wonderful"
We responded:
"Robert, thank you for your kind review! I'm glad you had a positive experience with Courtney and the team. We appreciate your support and look forward to assisting you with any future needs. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
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Rebekah Brackett

September 10, 2024

5  out of  5
rating by Rebekah Brackett
"I can’t express how amazing and incredibly easy it was to transition to State Farm. Keandra was absolutely amazing! She handled everything through text which helps me tremendously considering how busy I am throughout the work day! I highly recommend."
We responded:
"Rebekah, thank you for sharing your experience! I'm glad to hear that Keandra made your transition to State Farm easy and convenient. It's great that handling everything through text was helpful for your busy schedule. We appreciate your recommendation and are here for any future needs you may have. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
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Adella McClain

September 9, 2024

5  out of  5
rating by Adella McClain
"Great people, good place!"
We responded:
"Adella, thank you for your kind words! I'm glad you had a positive experience with our team. If you ever need anything else, we're here to help. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
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Amberly Johnson

September 9, 2024

5  out of  5
rating by Amberly Johnson
"I had the pleasure speaking with Courtney! She worked with me and my family to ensure we received the best auto/home insurance that we could afford! Thank you!!!!"
We responded:
"Amberly, I'm glad Courtney could assist you and your family in finding the best auto and home insurance options within your budget. Your satisfaction is important to us. If you have any further questions or need assistance in the future, feel free to reach out. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
Profile photo of Tyler Buse

Tyler Buse

September 9, 2024

1  out of  5
rating by Tyler Buse
"Working with Amanda Thompson - State Farm Insurance has probably been the worst service I've ever received in my life from a company/representative of a company that I've done business with, which is now ending, after 15+ years. I was in contact with Courtney Hurley when I initially needed to transfer my insurance from NC to SC after I moved back here. I was informed I would be contacted about this process, but had to eventually reach out to them after not hearing anything on either side from NC or SC. During this time, I was in two accidents that were no fault on my end, and while my vehicle was not in motion. Both insurance claims state this. Upon finally reaching back out to Courtney, I am being informed, with 3 weeks left before my insurance ends, that State Farm is dropping me as a client after never missing a payment, being a customer for 15+ years, and only being in two accidents within the same month, which were no fault on my end..... Thanks a lot for the great communication and customer service! I guess I will never be a customer of State Farm ever again after this insanity. Please do not do business with people who are going to have zero communication in a process, and then drop you as a client with no reasoning, but can only HINT at why they are not renewing your policy."
We responded:
"Tyler, unfortunately my office has zero decisions with underwriting. Corporate handles all of these matters. There are also different laws/rules that govern the process between NC and SC. We have people move to SC and from SC to other states that policies are affected either for the better or worse. We were unable to offer eligibility in our state regardless of prior State Farm experience. I’m sorry that you were affected with the SC move. As far as Courtney is concerned, she spoke on your behalf as far back as June to underwriting and was told that we were unable to change the outcome. She called your existing NC office in order to obtain your cell number so she could call instead of email. There is no way there was zero communication because I was with her when she tried to reach out. Courtney goes above and beyond with our customers all the time, and this outcome would have been the same in any State Farm office in South Carolina because it’s our policy in this state. "
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Travis Ingram

September 9, 2024

5  out of  5
rating by Travis Ingram
"This is the best insurance angency I’ve ever dealt with. Super friendly, helpful, and knowledgeable."
We responded:
"Travis, thank you for your wonderful review! I'm glad you found our team friendly, helpful, and knowledgeable. We appreciate your support and look forward to assisting you with any future insurance needs. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
Profile photo of Rontisha Thompson

Rontisha Thompson

September 6, 2024

5  out of  5
rating by Rontisha Thompson
"I love how helpful they was"
We responded:
"Rontisha, I'm glad you found our team helpful! Your satisfaction is important to us, and we appreciate your feedback. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
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Maurice Ballenger

August 29, 2024

4  out of  5
rating by Maurice Ballenger
"Provided a very high level of professionalism."
We responded:
"Maurice, thank you for your review. I'm glad you appreciated the high level of professionalism provided by our team. If you have any further questions or need assistance, please don't hesitate to reach out. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
Profile photo of Philip Moore

Philip Moore

August 23, 2024

5  out of  5
rating by Philip Moore
"They were all very helpful by listening to my situation and showing me a way to save money on my auto and homeowners insurance. I recommend them to anyone for insurance coverage"
We responded:
"Philip, thank you for your positive feedback! I'm glad our team could assist you with your auto and homeowners insurance needs and help you save money. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, feel free to reach out. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
Profile photo of JENNIFER BENITEZ

JENNIFER BENITEZ

August 23, 2024

5  out of  5
rating by JENNIFER BENITEZ
"It was a great experience to work with the Amanda Thompson branch, rate and service were amazing, They are very professional and easy to work with."
We responded:
"Jennifer, thank you for your wonderful review. I'm glad you had a great experience with our office. We strive to provide professional and easy-to-work-with service. If you need any further assistance, feel free to reach out. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
Profile photo of B Xu

B Xu

August 19, 2024

5  out of  5
rating by B Xu
"Changed both my home and auto insurance from Allstate to StateFarm. It was effortless with Josh’s helps. Nice agent to work with"
We responded:
"Thank you for your positive review! I'm glad to know that Josh made the transition from Allstate to State Farm effortless for your home and auto insurance. We appreciate your trust in our team. If you need any further assistance, feel free to reach out. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
Profile photo of Marie Ramon

Marie Ramon

August 16, 2024

5  out of  5
rating by Marie Ramon
"This insurance agency is one of the best I’ve dealt with in my almost 20 yrs of driving. I went through a few before Statefarm and haven’t encountered a problem with them that wasn’t handled immediately and with top tier customer service. I don’t plan on switching to another agency anytime soon."
We responded:
"Hey Marie, Thanks a lot for your kind words and for sharing your experience! I'm glad to know you've been satisfied with our service over the years. It's great to hear that any issues have been handled promptly and with top-tier customer service. We're here for you anytime you need us. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
Profile photo of Diana Arthur

Diana Arthur

August 15, 2024

5  out of  5
rating by Diana Arthur
"Keandra was amazing! Very informative as she answered all my questions. Super personable and very friendly! Ask for Keandra!!"
We responded:
"Hey Diana, Thanks for the awesome review! I'm glad Keandra could help answer all your questions and make the experience enjoyable. We appreciate your recommendation. If you need anything else, feel free to reach out. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
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Nicki Wade

August 15, 2024

5  out of  5
rating by Nicki Wade
"We worked with Josh & he was super helpful & patient! No pressure, just gave us the quote & waited for us to call back."
We responded:
"Hey Nicki, Thanks for the awesome review! I'm glad to hear Josh was helpful and patient with you. We appreciate your feedback and are here if you need anything else. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
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Lakesha willis

August 15, 2024

5  out of  5
rating by Lakesha willis
"I recently had the pleasure of working with Josh. He was very knowledgeable and helpful and went above and beyond to make sure that I had the right policy Definitely happy that I could get a cheaper policy with State Farm.What highly recommand to everyone to switch with State Farm. Great to work with!!"
We responded:
"Hey Lakesha, Thanks a lot for your awesome review! I'm really happy that Josh could help you find the right policy and save some money! I'll make sure to pass on your kind words to him. If you need anything else, feel free to reach out anytime! - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
Profile photo of Earl Jenkins

Earl Jenkins

August 9, 2024

5  out of  5
rating by Earl Jenkins
"Everyone was very helpful at Amanda Thompson agency, I would highly recommend this agency."
We responded:
"Hey Earl, Thanks a lot for the awesome review! I'm glad you found everyone at our agency helpful. Your recommendation means a lot to us. If you ever need anything else, we're here for you. - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"
Profile photo of Sharon Singleton

Sharon Singleton

July 30, 2024

5  out of  5
rating by Sharon Singleton
"I recently had the pleasure of getting an auto insurance quote and policy with State Farm, and the experience was exceptional. From start to finish, the process was remarkably fast and efficient. The online quote tool was user-friendly and provided me with a competitive rate in just minutes. When I needed further assistance, the customer service team was incredibly helpful and responsive, addressing all my questions promptly. Once I decided to move forward, getting insured was a breeze. The representative (Keandra Maybin) guided me through the necessary steps with clear and concise instructions, ensuring there were no hiccups along the way. I was impressed with how quickly everything was finalized. In no time, I had my policy in hand and felt secure knowing I was covered by a reputable company. Overall, State Farm exceeded my expectations with their speed and professionalism. If you're looking for a hassle-free auto insurance experience, I highly recommend giving State Farm a try."
We responded:
"Hey Sharon, thank you for sharing your experience! I'm glad you found the process fast and efficient. It's great to hear that our online quote tool and customer service team were helpful and responsive. Keandra will be thrilled to know she made your experience smooth and hassle-free. If you ever need anything else, feel free to reach out. We're here to help! - Amanda Thompson - State Farm Insurance Agent, Roebuck, SC"